
For the 10 per cent who don’t, they could start to find it difficult to purchase tickets to certain events. However, to get a mobile ticket you need to download it to a smartphone-and millions of Canadians including Ervine don’t have one.Īccording to Statistics Canada, about 90 per cent of Canadians over the age of 15 have a smartphone. More venues are switching to mobile digital tickets to prevent hard copy tickets from being stolen or counterfeited.


“I heard he was having a final tour and he would never be coming to Toronto again, so I thought this is my big chance to finally see him," Ervine said. When Brampton resident Debbie Ervine found out Elton John was coming to Toronto after cancelling previous appearances due to the pandemic she was excited to try and purchase tickets.

An Ontario woman says she experienced a roadblock when trying to purchase concert tickets because she didn't have a smartphone.
